The Real Cost of Cheap Delivery: Are UK Couriers Being Pushed Too Far?
A debate over courier pay has raised a much bigger question for the UK delivery industry: can the economics of low-cost parcel delivery continue to work for the people actually…
There’s No Such Thing as Free Delivery: Who Is Really Paying the Price?
Free delivery has become one of the most powerful promises in online retail. The problem is that somebody, somewhere, still has to pay for it. That was one of the…
Low Pay, Long Hours and Lost Parcels: Is the Delivery Model Starting to Break?
A parcel left in the wrong place is usually regarded as a customer service failure. But what if the real problem started much earlier in the delivery chain? A recent…
Is 15p Per Parcel Enough? Last Mile Drivers and Delivery Firms Face Renewed Scrutiny Over Pay
A claim that InPost is paying last mile drivers as little as 15p per parcel has sparked a wider conversation across the delivery industry about whether current rates reflect the…
Return fees are only a partial fix for retail’s reverse logistics problem
Author: Subhro Chakraborty, CRO at Locus Online sales in the UK accounted for 29.4% of retail spending in June, their highest share since April 2021, as warm weather and promotions…
Last-Mile Infrastructure Opportunity Map
Delivery News | Last Mile Matters Where Should the Last-Mile Industry Invest Next? Mapping Britain’s routing, scheduling, fleet technology and EV charging opportunity. Britain does not necessarily need more delivery…