There’s No Such Thing as Free Delivery: Who Is Really Paying the Price?
Free delivery has become one of the most powerful promises in online retail. The problem is that somebody, somewhere, still has to pay for it. That was one of the…
Last-Mile Infrastructure Opportunity Map
Delivery News | Last Mile Matters Where Should the Last-Mile Industry Invest Next? Mapping Britain’s routing, scheduling, fleet technology and EV charging opportunity. Britain does not necessarily need more delivery…
Britain’s Last-Mile Map Report
Britain’s Last-Mile Map | Delivery News Delivery News • Last-Mile Intelligence Britain’s Last-Mile Map Where 2.28 billion household parcels could be landing each year — and what postcode-level demand reveals…
Consumers prioritise delivery choice as retailers face growing pressure to offer flexibility
Research from PayPoint has revealed that consumers increasingly value having a choice of delivery and collection options when shopping online, highlighting the growing importance of flexibility for retailers looking to…
New research reveals Eco-conscious shoppers buy 66% more online
Research from Whistl has found that sustainability-focused consumers are becoming one of the most influential customer groups in the UK, buying 66% more items online than the average consumer. Those…
Customer Experience Is Becoming the Real Competitive Advantage
Why the Last Mile Is No Longer Just About Delivering Parcels – It’s About Delivering Confidence The parcel delivery industry has undergone remarkable transformation over the past decade. Consumers have…