The Real Cost of Cheap Delivery: Are UK Couriers Being Pushed Too Far?
A debate over courier pay has raised a much bigger question for the UK delivery industry: can the economics of low-cost parcel delivery continue to work for the people actually…
Low Pay, Long Hours and Lost Parcels: Is the Delivery Model Starting to Break?
A parcel left in the wrong place is usually regarded as a customer service failure. But what if the real problem started much earlier in the delivery chain? A recent…
Two Tiers, One Sector
Delivery News • Last Mile Matters Two Tiers, One Sector Employed and Self-Employed Models in UK Last-Mile Delivery Britain’s last-mile workforce operates across two distinct employment structures — one built…
Solving the Recruitment Challenge in Last-Mile Delivery
Recruitment continues to be one of the biggest operational challenges facing the delivery sector. From warehouse operatives and drivers to planners, supervisors and customer service teams, employers are competing for…